This is a critical client partner role demonstrating leadership, strategic direction, accountability, business acumen and vision for their clients. The ideal candidate has healthcare B2B Marketing and Communications  experience and a passion for delivering quality work that helps our clients grow. The Account Director is skilled in the full range of Marketing and Communications strategies and tactics with a strong focus on developing and executing compelling integrated campaigns for clients. We’re looking for a strategic thinker who understands marketing communication’s role and impact and who has demonstrated experience in the development and execution of integrated engagements.


  • Serve as the day-to-day client contact for multiple brands
  • Own responsibilities for executional leadership of multiple client programs, budgets, timeline and plans
  • Assist in the development of long-term client plans and strategic Marketing Communications program recommendations in the healthcare technology, services and provider sectors, developing budgets, generating recommendations and creating presentations
  • Drive development of tactical plans, translating strategies into tactics; ensure team deliverables align with strategies
  • Proactively support and suggest improvements to exceed client expectations by leveraging industry knowledge and experience
  • Assist with management of ongoing team resourcing/staffing to ensure successful delivery of work product
  • Build and own productive relationships with multiple client stakeholders, inter-agency teams, client business partner organizations and a diverse array of agency colleagues and vendor partners
  • Represent agency points of view clearly in writing, formal presentations and informal client meetings and workshops
  • Maintain profitability of engagements in partnership with agency leadership
  • Motivate and mentor the team by bringing a positive, solutions-focused attitude to everything you do
  • Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential

  • 6-9 years marketing communications experience, B2B/healthcare background
  • Agency experience required
  • Experience working on healthcare B2B brands
  • Jack-of-all-trades-master-of-many approach to learning and growth
  • Both a creative and a strategic thinker, and a natural team leader
  • Thrives in fast-paced, entrepreneurial environment
  • Understanding of how communications, creative and media work together
  • Fluency and/or familiarity with digital and social media
  • Experience working on multi-disciplinary (holistic) communication initiatives
  • Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
  • Strong budgeting and financial management skills
  • Strong presentation skills, poise, and professionalism
  • Industry experience in healthcare B2B communications
  • Superior organizational skills and attention to detail.
  • Comfort in business development and pitching
  • Passion for strategy, culture, trends, impacting behavior, and inspiring others
  • BA or BS in Communications, Marketing or related degree

To apply email a resume and cover letter to

Employment Type
Job Location
1020 3rd Ave South, Nashville, TN, 37210, US
Date posted
January 15, 2021
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Position: Account Director, Client Experience

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