Account Supervisor/Senior Account Supervisor, PR/Media Relations

The Position

This is a critical client partner role demonstrating leadership, strategic direction, accountability,
business acumen and vision for their clients. The ideal candidate has healthcare B2B PR, Media
Relations and Communications experience and a passion for delivering quality work that helps our
clients grow. The Senior Account Supervisor is skilled in the full range of communication strategies
and tactics (including but not limited to media relations, social media, thought leadership and
corporate communications) with a strong focus on developing and executing compelling PR/media
relations programming for our clients.

We’re looking for a strategic thinker who understands communication’s role and impact and who
has demonstrated experience in the development and execution of integrated engagements.

You will love it here if you:

  • Are curious and have a growth mindset
  • Want to be like Dolly – kind, genuine, see solutions in even the biggest problems, and do the
    right thing for your community
  • Have high standards for yourself and others 
  • Keep it real, favoring transparency over politics
  • Believe we make each other better through collaboration up, down and across
  • Like to get sh*t done

You’ll love coming to work every day if you get, want, and have the capacity to:

  • Lead, manage, and hold both yourself and others accountable
  • Influence the influencers who via the development and implementation of strategic
    PR/media relations plans that drive impact
  • Cultivate relationships with key media contacts in addition to clients with both being rooted
    in respect, trust and partnership
  • Execute planned client work and identify opportunities that drive agency revenue,
    profitability and growth
  • Serve as healthcare, client business/industry and PR/media relations SME for assigned
  • Report on implementations with insights and recommendations for future activities

The Work

  • Serve as the main client liaison, responsible for overseeing the strategy, budget, timeline
    and plans on assigned clients
  • Lead the development of media relations, PR, communications plans and strategies for clients
  • Oversee team members and external partners to deliver strategic and creative client work
  • Responsible for understanding clients’ needs, business structure and industry landscape to bring credible and consultative solutions forward – serving as a strategic advisor and partner for internal team and client
  • Skilled at gathering information and research; executing on research initiatives and leverage internet-based PR and media research resources
  • Develop PR/communications materials including media pitches and pitch strategy, media briefings, press releases, editorial calendars, social media and other content
  • Engage broader team in materials development when appropriate via task management software
  • Build relationships with local, national, and trade media and/or bloggers
  • Write, edit and proofread materials including media materials, collateral, fact sheets and client reports/correspondences
  • Monitor, measure and report performance on executed materials and campaigns; regularly monitor and create ROI and performance reports for PR work
  • Maintain profitability of assigned accounts and projects in partnership with agency leadership
  • Motivate and mentor direct and indirect team members by bringing a positive, solutions-focused attitude to everything you do
  • Identify training and development needs of junior staff and provide opportunities that enable staff members to reach their full potential

We train our team to help them succeed, and everyone on our team helps with our success. In this role, you’ll be accountable to hit the following numbers each week:

  • Experience
    ○ 5-7 years communications experience working on multi-disciplinary (holistic)
    communication initiatives
    ○ Budget development and management experience
    ○ Agency experience required
    ○ Experience working on healthcare/B2B brands
    ○ BA or BS in Communications, Marketing or related degree
  • Skills
    ○ Strong understanding of the relationship between traditional public relations and
    the use of current online/digital technology and social media
    ○ Strong writer and communicator adept at content development across multiple
    ○ Strong presentation skills, poise, and professionalism
    ○ Superior organizational and project management skills with attention to detail
    ○ Comfortable in business development and pitching
  • Intangibles
    ○ Both a creative and a strategic thinker, and a natural team leader
    ○ Thrives in fast-paced, entrepreneurial environment
    ○ Passion for strategy, culture, trends, impacting behavior, and inspiring others
    ○ Jack-of-all-trades-master-of-many approach to learning and growth

The Essentials

  • 90% on-time delivery of projects for self and content team
  • 85% utilization rate among team
  • Identify 1 new revenue opportunity with existing client
If you want to come to work, learn, and hit those numbers, you’ll be recognized and rewarded.

The firestarters of fuoco

fuoco is a Nashville-based, national healthcare B2B marketing and media specialist agency whose
passion is doing work that’s meaningful for our clients, our employees, and our communities. We
are hell-bent on delivering an exceptional client experience with exceptional results. We bring
unparalleled healthcare B2B knowledge, sophistication and strategic thinking.

We all work together to help build a results-driven specialty agency with $10M in revenue fueled by
clients who value our expertise in strategy, storytelling and content development.

We specialize in helping healthcare B2B brands tell their stories, our sweet spot. If you want to
belong to a team that does that well every day, this company’s a great fit for you.

Our clients are healthcare CMOs, VPs, and Directors of Marketing, Communications, Sales and
Growth. If you have experience working with these types of clients, this role will be a great fit.

Our company runs on EOS purely. That means as a member of this team, you will have a leader who:

  • Gives clear directions
  • Makes sure you have the necessary tools
  • Acts with the greater good in mind
  • Delegates appropriately
  • Takes time to truly understand your role and how you can help the company
  • Makes their expectations clear
  • Communicates well
  • Has effective meetings
  • Meets one-on-one with you quarterly or more, if needed
  • Rewards and recognizes your performance
    This also means that, as a member of this team, you will also embody these characteristics.

Position details: Full time exempt
Location: Hybrid role – remote with some travel to Nashville office (onboarding + quarterly meeting)
and client meetings (as needed)

To apply email a resume and cover letter to

Fuoco LLC is proud to be an Equal Opportunity/Affirmative Action employer. Fuoco LLC recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

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